Shipping policy

DIVIRI® Inc.


 

Order Processing Time

All our orders are processed within 1-2 business days.

After the order is placed and received by the carrier, we will update you with tracking information which you can use to track your order directly from the DIVIRI order tracker.

Please allow 1 – 3  hours for the tracking information to update once shipping is confirmed.

 

Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

 

Shipping Methods, Costs, and Delivery Times

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.

We provide various shipping options:

The shipping methods and delivery times per region are represented by the following table:

Country or Region

Standard

USA

Calculated

Economy

2-5 Business Days from Shipment Date

Standard

2-8 Business Days from Shipment Date

Worldwide

DHL

USPS

From Amazon

 

Calculated 

Calculated

Calculated

Be aware that these delivery times can become longer if your order is placed during busier periods such as during the holidays.

Allow DIVIRI Suits more time to arrive for custom tailoring and quality assurance. Email tailor@diviri.com for more info.

Allow DIVIRI Suitcases more time to arrive than standard shipping estimates. Email support@diviri.com for more info.

Allow DIVIRI Watches more time to arrive than standard shipping estimates. Email support@diviri.com for more info.

Only select the shipping method "From Amazon" at checkout for DIVIRI Sport supplements.

 

Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to resolve the issue.

If your package has indeed gone missing in transit, we will send you a new one free of charge or send you a full refund.

If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.

 

Returns and Refunds

DIVIRI Inc. will happily accept returns due to change of mind as long as the request is received by us within 100 days of you receiving the item.

The item must be returned to us in the original packaging, unopened, and unused.

The return shipping costs will be paid by the customer. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund.

DIVIRI Inc. returns address: 6139 Oxon Hill Rd, Oxon Hill, MD 20745

 

Customer Service

For questions, support, problems, or warranty claims, please contact us by email at support@diviri.com